Once your order is dispatched, you will be informed about the delivery details via e-mail/SMS.Courier partner is selected based on their serviceability in a particular pin code.Unfortunately, we do not offer the option to choose your preferred delivery partner. Which courier company will deliver my order? Is it possible to choose my preferred delivery partner?To ensure smooth & safe delivery of your orders, we have tied up with a number of trustworthy delivery partners. We offer free shipping on all orders above INR 1499, products which have their price less than INR 1499 we charge a flat shipping rate of INR 100 Delivery date is the date on which your order will be delivered to the delivery address mentioned by you while placing the order.ĭo I have to pay any shipping and delivery charges? This means that the order is on its way to your delivery address.Ģ. Dispatch refers to packing and shipping of your order. What is the difference between dispatch and delivery?ġ. Our delivery partners are trained to handle your precious cargo with extreme care. However, if for some reason you are not satisfied with the product you can initiate a refund in the form of store credit or replacement without any hassle.Īll items are carefully & safely packed and sealed to ensure that they are not damaged enroute. You can open the product only once you have made the full payment to the delivery executive in case of cash on delivery orders.Ģ. Our customer care executive will then get in touch with you to inform the non-delivery.Ĭan I open and check the contents of my package before accepting delivery?ġ. If the order is not received at second attempt then the order comes back to our warehouse. If no one is available to receive your order at this time, a second attempt is made after confirming with the customer. An attempt is made to deliver the order at your preferred time. In case you are not available to take the delivery at first attempt, you may suggest a preferred time of delivery.Ģ. Our logistics provider will then reach you to deliver the order. Your order is usually shipped within 24 hours of confirmation. What if I am not available to receive my order?ġ. In such cases, we ensure that the product reaches to you within 7-8 days of purchase. However, there might be circumstances beyond our control where this timeline cannot be maintained. We strive to deliver the product within 3-5 working days. In case of prepaid orders we strive to ship the products as soon as possible. How long does it take for an order to get delivered? We avail logistic services of Delhivery.Ĭurrently we are offering Free shipping on all orders. You can track your order status online post the order is shipped. We avail the services of the most reliable and leading logistic companies to ensure safe and timely delivery of your order(s).
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